Our best material: commitment.

“Customer orientation is our main focus.” This, or something similar, can often be read in advertising brochures. Unfortunately, much too often one soon finds out that the promised service doesn’t really live up to the claim.

The fact that we are serious about our uncompromising customer focus is shown, on the one hand, by our client database. Most of our customers have trusted us for years, and many for decades. On the other hand, as a privately owned business, our customer focus is a management concern. During business hours, you can reach our company owner Thomas Troullidis directly. By e-mail or telephone: thomas.troullidis(at)bss-roehren.de, +49(0)211 / 71 100-0. Give it a try! For discussing something important, expressing praise or criticism: Thomas Troullidis always has an open ear for you.

Your enquiries and orders will be accepted and handled by one of our experienced staff members. Give us a call. By the fourth ring at the latest, you will be able to speak with someone in our office. Perhaps about an uncommon specification that you need. Or about special processing and coatings for the pipes. Or about last-minute changes to current orders. Or about the daily, flexible ways in which you can pick up your orders here in Hilden. Or about the quickest possible delivery through our logistic services.

Whatever it is, you can rely on the fact that we do everything with the utmost commitment to ensure that you are satisfied.